All capabilities
Managed IT services in Dubai.
Nine capabilities from one accountable firm since 2008, led by a senior consultant who knows your environment. Start with what you need today, add the rest as you grow.
Nine capabilities from one accountable firm since 2008, led by a senior consultant who knows your environment. Start with what you need today, add the rest as you grow.
Licensing, setup and support for mailboxes, Teams, SharePoint, Defender and Conditional Access. Every setup is done by our senior consultant himself.
Endpoint protection, MFA, phishing simulations, awareness training and incident response.
Veeam and Acronis backups, onsite and in the cloud, with restore points verified and restores tested on a schedule we set with you.
UniFi Wi-Fi, Cisco and Fortinet firewalls, Dell servers and storage, VPN, VLAN segmentation and structured cabling.
Monday to Saturday, 09:00 to 18:00 Dubai time. Every enquiry answered within one business day, all through a single customer portal.
Microsoft Intune device enrolment, compliance policies, app deployment, BitLocker.
Microsoft 365 Copilot rollout, custom Copilot Studio agents, AI usage policies.
IT planning and budgeting, ISO 27001 readiness, security reviews and vendor management.
One fixed price agreed in advance, with remote support included and on-site visits when needed.
Most IT relationships in Dubai still run on the break-fix model: something stops working, you call, and someone bills you to make it stop. Managed IT inverts that — we make money when your IT runs smoothly, not when it breaks. We patch, secure and back up your environment on a schedule, and answer quickly when something does go wrong.
RHM has run managed IT for UAE businesses since 2008, headquartered in Bur Dubai. We license, set up and support Microsoft 365, Veeam, Acronis, Dell and Cisco, and every Microsoft 365 setup is done by our senior consultant himself, with tenants and domains registered to you wherever the vendor allows. We work Monday to Saturday, 09:00 to 18:00 Dubai time, and come on site when needed. Clients in the UK and India are supported remotely.
Two honest markers we hold ourselves to: every enquiry is answered within one business day, with something critical for a plan client picked up the same day, and we publish what we can price — the Cyber Posture Assessment is AED 7,500 — while everything else is scoped before quoting, never guessed at. Deciding between a maintenance contract and the full managed model? Start with our guide to IT AMC vs managed services in the UAE.
Nine capabilities from one accountable firm: Microsoft 365, cybersecurity, backup and disaster recovery with Veeam and Acronis, network and infrastructure with Dell and Cisco, an IT helpdesk, Intune endpoint management, Microsoft 365 Copilot rollout, IT planning and compliance, and annual maintenance contracts. Start with what you need today and add the rest as you grow.
We work Monday to Saturday, 09:00 to 18:00 Dubai time. Every enquiry is answered within one business day, and something critical for a plan client (business stopped or a live security incident) is picked up the same day. Every ticket is logged in the customer portal with its priority and status.
Every plan is quoted at a fixed monthly price once we've scoped your actual estate, for businesses of 5 to 100 people. Remote support and the customer portal are included in the monthly fee, with no per-ticket charges. One service has a published fixed price: the Cyber Posture Assessment at AED 7,500, standalone, no AMC required. The usual first step is a free IT health check.
An AMC is one predictable fee, agreed in advance, covering remote support and on-site visits when needed. Managed IT services is the broader umbrella — proactive security, backup, endpoint management, and strategy, not only maintenance. We wrote a plain-English comparison: IT AMC vs managed services in the UAE.
Yes — Copilot licensing and governance, tenant housekeeping first (sensitivity labels and permissions), a pilot-first rollout with training, custom Copilot Studio agents, and an AI usage policy written before procurement. Start with our Copilot rollout checklist for UAE SMBs.
Yes. We're headquartered in Bur Dubai and have served UAE businesses since 2008. Most issues are fixed remotely; when something needs hands on, the helpdesk comes on site, arranged promptly. Clients in the UK and India are supported remotely.
We'll talk through your setup, name the gaps, and tell you straight if we're not the right fit.
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